Once your order is successfully submitted, our warehouse processes your order the following business day. It is then picked, packed, and despatched. At this point you will receive an email notifying you that your order is on its way, along with an estimated delivery date. You should receive your order within 3-5 business days with standard delivery or next working day with next day delivery. Packages are not shipped nor delivered on weekends and local public holidays. In cases where the order has been despatched, the customer is required to receive the order.